Privacy Policy

Data Protection, Cookies, and Your Privacy Rights at Gametime Game Prime

1. Introduction

Welcome to Gametime Game Prime. We are committed to protecting your privacy and securing your personal information in compliance with UK data protection laws, including the Data Protection Act 2018 and GDPR.

By using our website, you consent to the data practices described in this policy. We are transparent about how we collect, use, and protect your information.

2. Information We Collect

Personal Information

We collect personal information when you:

  • Register on our website or partner platforms
  • Subscribe to newsletters and promotional communications
  • Contact us via contact forms or customer support
  • Participate in surveys, promotions, or competitions
  • Complete identity and age verification checks (KYC)
  • Set gambling limits or self-exclusion preferences
  • Interact with our affiliate partner websites

Automatically Collected Information

Through cookies and similar technologies, we collect:

  • IP address & geographical location data
  • Browser type, version, and operating system
  • Visited pages, session duration, and navigation patterns
  • Referring websites and marketing campaign data
  • Gaming activity patterns and transaction history
  • Account verification and authentication data
  • Device information and unique identifiers
Data Category Collection Purpose Legal Basis
Contact Information Customer support, communication, and service delivery Contractual necessity & Legitimate interest
Usage Analytics Website improvement, user experience optimization, and analytics Consent & Legitimate interest
Cookie Data Personalized experience, functionality, and preferences Consent
KYC & Identity Verification Age verification, fraud prevention, and regulatory compliance Legal Obligation
Gaming Activity Data Responsible gaming monitoring and player protection Legitimate Interest & Legal Obligation
Marketing Preferences Targeted communications and promotional offers Consent

3. How We Use Your Information

  • Service Provision: Operating, maintaining, and improving our website and affiliate services
  • User Experience: Personalizing content and understanding user interactions
  • Communication: Sending updates, promotions, and responding to inquiries
  • Legal Compliance: Meeting regulatory obligations and preventing fraud
  • Age Verification: Ensuring compliance with gambling age restrictions
  • Player Protection: Monitoring for problem gambling and providing support
  • Marketing: Delivering relevant offers (with your consent)
  • Analytics: Understanding user behavior to enhance our services

4. Cookies and Tracking Technologies

We use various types of cookies and tracking technologies:

  • Essential Cookies: Required for basic website functionality and security
  • Analytics Cookies: Help us understand visitor behavior and improve our site
  • Marketing Cookies: Enable relevant advertisements and promotional content
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Support fraud prevention and account security measures
  • Affiliate Tracking: Monitor referrals to partner gambling operators

By using our website, you consent to our use of cookies as described. You can manage your cookie preferences at any time through our cookie consent tool or your browser settings.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Trusted third parties who assist in website operation
  • Affiliate Partners: Licensed gambling operators for referral tracking
  • Business Transfers: In case of mergers, acquisitions, or business sales
  • Legal Requirements: When required by law, regulation, or legal process
  • With Consent: When you explicitly approve specific sharing
  • Regulatory Bodies: Gambling commissions and regulatory authorities
  • Age Verification Services: Third-party identity and age verification providers
  • Responsible Gambling Organizations: Support services for player protection
  • Payment Processors: For transaction verification and security

We do not sell your personal information to third parties for marketing purposes without your explicit consent. All data sharing is conducted under strict data processing agreements.

6. Data Security Measures

We implement comprehensive technical and organizational security measures including:

  • SSL encryption for data transmission
  • Secure servers with regular security updates
  • Strict access controls and authentication procedures
  • Regular security audits and vulnerability assessments
  • Data encryption at rest and in transit
  • Employee training on data protection practices
  • Incident response and breach notification procedures

While we employ robust security measures, no method of electronic transmission or storage is 100% secure. We continuously update our security practices to protect your information.

7. Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Active user data: Retained while you maintain an account with us
  • Marketing data: Kept until consent is withdrawn or you opt-out
  • Legal compliance data: Retained as required by UK gambling regulations
  • Transaction records: Maintained for regulatory and accounting purposes
  • Inactive accounts: Deleted after 2 years of inactivity

Gambling-related data is retained in accordance with UK Gambling Commission requirements, typically for a minimum of 5 years.

8. Your Data Protection Rights

Under UK data protection law, you have the following rights:

  • Right of Access: Obtain copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we use your data
  • Right to Data Portability: Receive your data in a usable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw previously given consent
  • Right to Complain: Lodge complaints with the ICO

To exercise any of these rights, please contact us using the details provided in Section 13.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. When this occurs, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard contractual clauses approved by UK authorities
  • Binding corporate rules for intra-group transfers
  • Specific derogations where applicable

10. Third-Party Websites and Services

Our website contains links to third-party gambling operators and service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy Protection

Our services are strictly for individuals aged 18 and over. We do not knowingly collect, use, or disclose personal information from minors. If we become aware that we have inadvertently collected personal data from someone under 18, we will take immediate steps to delete that information.

12. Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • Material changes will be notified via email or prominent website notice
  • Continued use of our services after changes constitutes acceptance
  • We archive previous versions for your reference

Contact Information

Email: support@gametimegameprime.uk

Registered Address: 63 EDITH GROVE
LONDON
ENGLAND SW10 0LB

Director: ALLA KUBANOVA

Company Number: 16221108

Response Time: We aim to respond to all inquiries within 48 hours

Age Verification Required

By entering this site, you confirm that you are at least 18 years old and acknowledge that gambling involves risk.